| This
process develops success attitudes, human relations skills, leadership
skills, and goal setting needed for team leadership and supervision. |
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TEAM LEADERSHIP & SUPERVISION
In today’s business, the team leader or supervisor is the main link
between the organization’s goals and the individuals performing the
day-to-day functions of the company. Because of the importance of this
position, effective team leaders and supervisors greatly impact the success of any organization.
Decisions and actions of team leaders and supervisors affect profits,
productivity, customer service, and employee attitude and morale. With
a role and function of such importance, it would seem logical that the
process to become a team leader or supervisor would require extensive
training. However, most team leaders and supervisors receive little or
no supervisory training. In most companies, team leaders and
supervisors are individuals who have been promoted for being an
“excellent-worker." |
THE PROCESS
This process is designed to help team leaders and supervisors develop the skills needed to lead more effectively. They develop a goals-driven and results-oriented mindset.
They learn to develop individual and department goals that help support
the company’s overall strategy and goals. As a result of this process,
they not only develop essential skills, but also better understand why
and how they are essential to achieving the organization’s goals.
8 weekly sessions
3 individual follow-up sessions
KEY AREAS
- Roles and Functions of Successful Team Leaders and Supervisors
- Effective Organizational and Personal Goal Setting
- Developing Confidence
- Managing and Controlling Use of Time
- Understanding Human Needs
- Motivating Improved Performance
- Creating an Environment for Growth
- Art of Listening
- Taking Corrective Action
- Delegation
- Decision Making
- Problem Solving
BENEFITS
- Cohesive, Energized Teams
- Improved Team Performance
- Enhanced Leadership Ability
- Clear, Focused Direction
- Personal and Organizational Balance
- Goals-Driven and Results-Oriented Mindset and Attitude
- Results-Oriented Attitude
- Increased Individual and Organization Performance
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