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This process develops success attitudes, human relations skills, leadership skills, and goal setting needed for team leadership and supervision.

 
TEAM LEADERSHIP & SUPERVISION
In today’s business, the team leader or supervisor is the main link between the organization’s goals and the individuals performing the day-to-day functions of the company. Because of the importance of this position, effective team leaders and supervisors greatly impact the success of any organization.

Decisions and actions of team leaders and supervisors affect profits, productivity, customer service, and employee attitude and morale. With a role and function of such importance, it would seem logical that the process to become a team leader or supervisor would require extensive training. However, most team leaders and supervisors receive little or no supervisory training. In most companies, team leaders and supervisors are individuals who have been promoted for being an “excellent-worker."
THE PROCESS
This process is designed to help team leaders and supervisors develop the skills needed to lead more effectively. They develop a goals-driven and results-oriented mindset. They learn to develop individual and department goals that help support the company’s overall strategy and goals. As a result of this process, they not only develop essential skills, but also better understand why and how they are essential to achieving the organization’s goals.

8 weekly sessions
3 individual follow-up sessions


KEY AREAS
  • Roles and Functions of Successful Team Leaders and Supervisors
  • Effective Organizational and Personal Goal Setting
  • Developing Confidence
  • Managing and Controlling Use of Time
  • Understanding Human Needs
  • Motivating Improved Performance
  • Creating an Environment for Growth
  • Art of Listening
  • Taking Corrective Action
  • Delegation
  • Decision Making
  • Problem Solving
BENEFITS
  • Cohesive, Energized Teams
  • Improved Team Performance
  • Enhanced Leadership Ability
  • Clear, Focused Direction
  • Personal and Organizational Balance
  • Goals-Driven and Results-Oriented Mindset and Attitude
  • Results-Oriented Attitude
  • Increased Individual and Organization Performance
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