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Every activity in an organization is part of a process. Most processes are not designed for optimal efficiency – resulting in lower productivity, frustration, quality issues, customer dissatisfaction, and reduced profits. Process Improvement is a tremendous opportunity for an organization to improve overall performance. Process Improvement initiatives can pull your organization ahead of the competition, improve customer satisfaction, and improve profitability.

CoreStrata® Process Improvement is a structured approach to understanding, re-thinking, and improving processes critical to the successful operation of your organization. Process Improvement initiatives are scalable to company, departmental, or individual process levels. The CoreStrata Process Improvement Model consists of five-phases, Analysis, Design, Development, Implementation, and Evaluation. Referred to as the ADDIE Model.


Analysis Phase - Identify areas of opportunity and target specific problems. These areas and problems are based on team brainstorming sessions, process definition sessions, recommendations forwarded to the team by organizational members, and other various analysis techniques.

Design Phase - Generate solutions through brainstorming sessions. Identify the required resources to implement the chosen solution and identify benchmark measurements.

Development Phase – Formulate a detailed procedure for implementing the approved solution.

Implementation Phase – Execute the solution.

Evaluation Phase - Build measurement tools, monitor implementation, and evaluate improvements based on benchmarks.

  • Efficient and Streamlined Processes
  • Improved Customer Satisfaction
  • Improved Morale
  • Increased Profitability
  • Improved Quality
  • Increased Productivity
  • Quality and Process Improvement Mindset Throughout Company
  • Increased Accountability
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