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| PROCESS IMPROVEMENT
Every activity in an organization is part of a process. Most processes
are not designed for optimal efficiency – resulting in lower
productivity, frustration, quality issues, customer dissatisfaction,
and reduced profits. Process Improvement is a tremendous opportunity
for an organization to improve overall performance. Process Improvement
initiatives can pull your organization ahead of the competition,
improve customer satisfaction, and improve profitability.
THE PROCESS
CoreStrata®
Process Improvement is a structured approach to understanding,
re-thinking, and improving processes critical to the successful
operation of your organization. Process Improvement initiatives are
scalable to company, departmental, or individual process levels. The
CoreStrata Process Improvement Model consists of five-phases, Analysis,
Design, Development, Implementation, and Evaluation. Referred to as the
ADDIE Model.
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PROCESS IMPROVEMENT MODEL
 Analysis Phase
- Identify areas of opportunity and target specific problems. These
areas and problems are based on team brainstorming sessions, process
definition sessions, recommendations forwarded to the team by
organizational members, and other various analysis techniques.
Design
Phase - Generate solutions through brainstorming sessions. Identify the
required resources to implement the chosen solution and identify
benchmark measurements.
Development Phase – Formulate a detailed
procedure for implementing the approved solution.
Implementation Phase
– Execute the solution.
Evaluation Phase - Build measurement tools,
monitor implementation, and evaluate improvements based on benchmarks.
BENEFITS
- Efficient and Streamlined Processes
- Improved Customer Satisfaction
- Improved Morale
- Increased Profitability
- Improved Quality
- Increased Productivity
- Quality and Process Improvement Mindset Throughout Company
- Increased Accountability
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